General Questions
A: We offer a wide range of personalised acrylic signs including nameplates, wedding signs, business logos, wall art, home decor signs, table numbers, and more. If you have a specific design in mind, we can work with you to create a custom piece.
A: You can place an order directly through our website by selecting the type of sign you want and customising it with your preferred text, colors, and design elements. If you have a unique request, feel free to contact us directly.
A: Our signs are made from high-quality acrylic, which is durable, lightweight, and has a sleek, modern appearance. We also offer options for various finishes and thicknesses depending on your needs.
Customisation
A: You can customise the size, colour, font, and design elements of your acrylic sign.
A: Absolutely! Send us a contact us message and we will get back to you.
Shipping and Delivery
A: Orders take 5-15 business days to manufacture, plus shipping time.Shipping times vary based on your location and the shipping method selected at checkout.
A: Yes, we offer international shipping. Shipping rates and delivery times will vary depending on the destination country. Please contact us for more specific information regarding international orders.
A: All of our signs are carefully packaged with protective materials to ensure they arrive in perfect condition. Larger signs may be shipped in custom crates for added protection.
A: Orders take 5-15 business days to manufacture, plus shipping time.Shipping times vary based on your location and the shipping method selected at checkout.
Pricing and Payment
A: The cost of a custom acrylic sign varies based on size, complexity of the design, and additional customisation options. You can get an instant quote by selecting your desired options on our website.
A: We accept all major credit cards, PayPal, and bank transfers. If you require an alternative payment method, please contact our customer service team to discuss your needs.
A: Yes, we offer discounts for bulk orders. Please contact us with the details of your order for a custom quote and information on bulk pricing.
Customer Service
A: Customer satisfaction is our top priority. If you are not completely satisfied with your sign, please contact us within 7 days of receiving your order. We will work with you to resolve any issues, whether that means making adjustments or offering a refund.
A: You can reach our customer service team via email at sales@maclaserdesignsandengraving.com.au, through our website’s contact form. We are here to assist you with any questions or concerns.